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Terms & Conditions

Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these terms and conditions ("Terms"). If you do not accept these Terms, please do not use our services.

Eligibility Requirements

To use our platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid account. You represent that you are legally capable of entering into binding contracts under applicable law.

Minimum Age Requirements

You must be at least 18 years old to play games or participate in promotions on our platform.

Geographic Restrictions

Access to our services is restricted in certain jurisdictions, including but not limited to the United Kingdom, the United States, France, Australia, and the Netherlands. If you attempt to access our services from one of these regions, we reserve the right to limit your access or close your account.

Account Registration Rules

To create an account on our platform, you must provide accurate and complete information about yourself. You are responsible for maintaining the accuracy and completeness of this information.

One-Account-Per-User Policies

You may only maintain one active account with us at any given time. Creating multiple accounts is prohibited and may result in the suspension or closure of all affected accounts.

Identity Verification and KYC

To prevent money laundering, terrorist financing, and other illicit activities, we reserve the right to request identification verification from our users. We will use this information to verify your age and identity, as well as for anti-money laundering purposes.

Account Accuracy Obligations

You are responsible for ensuring that all information associated with your account is accurate and up-to-date. If you change any of this information, please update it through the platform or contact our support team.

Account Security Responsibilities

You are solely responsible for maintaining the security of your account login credentials, including but not limited to your username, password, and other authentication methods. You agree not to share these with anyone else or use them in a way that compromises the integrity of our systems.

Login Credentials and Password Protection

We encourage you to choose strong passwords and keep them confidential. If you have reason to believe that someone else has accessed your account using your login credentials, please notify us immediately.

Restricted Behaviour and Prohibited Activities

You are not allowed to engage in any conduct on the platform that could harm other users or disrupt our services. This includes but is not limited to:

  • Using cheats, bots, or automated programs to manipulate gameplay
  • Sharing or trading account information for cash or other benefits
  • Participating in multi-accounting schemes or manipulating game results
  • Failing to meet your obligations under these Terms

Bonus and Promotion Rules

Any bonuses, promotions, or rewards offered through our platform are subject to specific terms and conditions that will be outlined clearly on the promotion itself. By accepting a bonus or participating in a promotion, you agree to abide by its rules.

Wagering and Gameplay Conditions

Our games operate under standard house rules, which include but are not limited to:

  • Bet limits
  • Win caps
  • Game integrity and fairness standards

These conditions may be changed at any time. Always review our current terms before playing a game.

Bonus Abuse Prevention

We reserve the right to prevent bonus abuse by limiting or denying bonuses to certain users, as determined in our sole discretion.

Deposits and Withdrawals

The following deposit/withdrawal rules apply:

  • You can only make deposits using valid payment methods.
  • We reserve the right to limit your withdrawals based on your account balance, transaction history, and other factors.
  • All transactions will be processed subject to applicable laws and regulations.

Verification Before Withdrawals

Before we process any withdrawal request, you may need to provide additional information or identification to verify your identity. This is done to comply with anti-money laundering and know-your-customer requirements.

Processing and Review Procedures

We reserve the right to review all transactions for compliance with these Terms and applicable laws. If there are discrepancies or potential issues, we will contact you promptly and in accordance with our standard customer support procedures.

Responsible Gambling Expectations

We encourage responsible gaming practices among all users, including:

  • Setting deposit limits
  • Practicing time-out self-exclusion if necessary
  • Not chasing losses

If you believe you have a problem with gambling or need assistance managing your account, please contact our support team for help.

Self-Exclusion and Account Restrictions

You can request to close your account temporarily (cool-down period) or permanently. If we agree to the self-exclusion, we will block access to all accounts registered in your name during that time.

Please note: if you have a problem with gambling or want more information on responsible gaming practices, please contact us at [insert support email].

Game Fairness and RNG Systems

We use standard random number generator (RNG) software for our games. These systems are regularly audited by independent third-party providers to ensure fairness.

All games operate in accordance with the house rules outlined above.

If there's ever a dispute over game results or technical issues, we will investigate promptly using relevant tools and data provided under these Terms.

Technical Interruptions or Voided Gameplay

We reserve the right to void any bets or wagers placed during system downtime, server errors, or other unexpected events. If this happens, you may be able to contact our customer support for more information on how it affects your account balance.

Suspension or Closure of Accounts

If we believe that you have breached these Terms or engaged in fraudulent activity, we reserve the right to close your account immediately and without notice. This includes but is not limited to:

  • Multi-accounting schemes
  • Failing to verify your identity correctly

In any case where an account closure occurs due to our actions, all balances will be paid out according to applicable law.

Intellectual Property and Platform Ownership

All content on this platform (text/images/brands) is the property of Smash Casino or its affiliates. We retain ownership of any data generated by you during use of our services. In some cases we also reserve rights in trade secrets, software, documentation, designs, inventions and discoveries owned as works for hire.

Limitation of Liability

You agree that we are not liable for direct or indirect losses resulting from the misuse of your account information or login credentials. Additionally:

  • We accept no responsibility for errors or omissions.
  • Any claims against us must be filed within one year after you discover an issue with our services.

Modification of Terms

We reserve the right to update these Terms at any time, and without notice. Please check this page periodically for updates.

Contact or Support Guidance